
Parts catalog with stock and a WhatsApp assistant · Santo Domingo, RD
Carmasam
- Problem
- Four stores with separate stock answered the same question by hand: do you have the part, and in which store.
- Decision
- The assistant never makes things up: stock comes from the inventory, and when the data doesn't arrive the chat goes to a person with the case ready.
- Delivered
- A catalog with the units in each store, special orders with a deposit, and a simulator running the same engine that will answer WhatsApp.
- What we'd do differently
- The rules that matter are written as tests: if the assistant ever invented stock, the suite turns red before a customer notices.